Bridge Homes (Yorkshire) LLP Privacy Notice
Our contact details
Name: Bridge Homes
Address: Merefield House, Whistler Drive, Castleford, WF10 5HX
Phone Number: 01924 247700
Email:info@bridgehomesyorkshire.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contact details and characteristics (for example, name and contact details).
- Financial information.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Marketing properties to you.
- Completing the sale of a property to you.
- Providing after-sales services.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Your solicitor, and your mortgage provider, during the property sales process.
We use the information that you have given us to:
- Send you emails, SMS and postal mail about properties for sale.
- Deal with any queries you submit via email, telephone or letter.
- Complete the property sales process, including any requirements of the Help to Buy scheme.
- Complete the after sales steps
We may share this information with:
- Homes England, where you use the Help to Buy scheme.
- Our solicitor, your solicitor and property surveyors, during the sales process.
- When you complete the purchase of the property; HM Land Registry, the Local Authority for Council Tax, Managing Agent for the collection of estate charges and utility companies that supply the property.
- Contractors we use to complete snagging works on your property.
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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@bridgehomesyorkshire.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored in the United Kingdom using cloud storage providers under data processing agreements.
We keep marketing contact information for as long as you consent. We will then dispose your information by deleting it.
When you purchase a property we keep the information for the length of your ownership.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@bridgehomesyorkshire.co.uk, 01924247700 or Merefield House, Whistler Drive, Castleford, WF10 5HX if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Bridge Homes (Yorkshire) LLP, Merefield House, Whistler Drive, Castleford, WF10 5HX
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
